Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your full name, company name, email address, phone number, delivery addresses, and any particular specifications for your floral needs. Payment details are collected when you place orders, though processing is securely handled by our payment partners.

For corporate clients, we might gather extra business details like company registration info, preferred delivery timing, and budget constraints to tailor our service to your organization's needs.

Our site automatically collects certain technical data when you visit, including your IP address, browser, device data, and how you browse our pages. We use this to enhance site performance and understand how customers discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Verdant & Vine values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or when legally required.

We may transfer essential data to trusted service partners assisting us in running our operations, such as delivery collaborators, payment processors, and tech service providers. These partners are contractually bound to protect your data and use it solely for the services they render to us.

We may reveal information when required by law, a court order, or government request. We may also disclose to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on governing laws, you may be entitled to access, amend, delete, or limit the use of your personal information.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations differ based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site utilizes cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off certain cookies might affect how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Verdant & Vine and its site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to occasionally review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.